Delaware County Civil Service Exam Notice - NY Connects Specialist

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DELAWARE COUNTY PERSONNEL OFFICE  

ANNOUNCES OPEN COMPETITIVE EXAMINATION FOR 

NY CONNECTS SPECIALIST 

EXAM # 65285 

Date Issued Date of Examination Last Filing Date January 11, 2024 March 23, 2024 February 15, 2024 

NOTICE: ONLY APPLICATIONS SUBMITTED TO THE DELAWARE COUNTY PERSONNEL OFFICE WILL BE  CONSIDERED FOR THIS EXAMINATION. 

SOCIAL DISTANCING GUIDELINES WILL BE FOLLOWED 

EXAMINATION FEE: A fee of $15.00 is required for each separately numbered examination for which you apply. The required fee MUST  accompany your application and be in our office by 4:30pm on the last filing date or you will not be approved to take the examination. Send or  deliver your certified check or money order payable to the Delaware County Personnel Office. Write the examination number(s) on your check  or money order. ****PERSONAL CHECKS WILL NOT BE ACCEPTED. **** No refund of fees will be allowed whether or not you meet  the minimum qualifications. You are urged to compare your qualifications carefully with the requirements for admission and file only for those  examinations for which you are clearly qualified. 

EXAMINATION FEE WAIVER: A waiver of the examination fee will be allowed if you are unemployed and primarily responsible for the  support of a household. In addition, a waiver of examination fee will be allowed if you are determined eligible for Medicaid, or receiving  Supplemental Security Income payments, or Public Assistance (Temporary Assistance for Needy Families/Family Assistance or Safety Net  Assistance) or are certified Job Training Partnership Act/Workforce Investment Act eligible through a State or local social service agency. All  claims for examination fee waiver are subject to verification. If you can verify eligibility for examination fee waiver, complete a  ARequest for Examination Fee Waiver and Certification@ form and submit it with your application by the Last Filing Date as listed on  the Examination Announcement. ARequest for Examination Fee Waiver and Certification@ forms may be obtained in the Personnel  Office or online at www.delcony.us. Click on “departments,” and then “personnel.” Waivers will not be considered if filed after the last  filing date. 

LOCATION OF POSITIONS: Delaware County Office for the Aging, Delhi, NY 

SALARY: $42,943 - $44,857 

DUTIES: The work involves a wide variety of supportive services to the elderly in the areas of outreach, information and referral. Cases  requiring more intensive services are referred to appropriate agencies. Incumbents in this class must have an understanding of and empathy for  the characteristics, needs, and problems of the elderly. The work is performed under the general supervision of the Director and NY Connects  Coordinator.  

MINIMUM QUALIFICATIONS: Graduation from high school or possession of a high school equivalency diploma and either: A. Completion of 60 semester credit hours from a college or university; OR 

B. Two years’ full-time paid or equivalent part-time clerical experience which included public contact and examining, investigating or  evaluating claims such as for insurance or a similar program operating under established criteria for eligibility; account keeping; or related  work; OR 

C. An equivalent combination of training and experience as defined by the limits of (A) and (B) above. 

NOTE: Study in a college, or business school may be substituted for experience on a year for year basis. 

SPECIAL REQUIREMENT: A valid New York State driver’s license is required at time of appointment and maintained during  employment. 

NOTE: Your degree or training must have been conducted at a college, university, or business school accredited by a regional, national, or  specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree or  training was conducted at an educational institution outside the United States and its territories, you must provide independent verification of  equivalency. A list of acceptable companies who provide this service can be found on the Internet at  

http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee. 

Candidates claiming college credits MUST submit a copy of their official transcripts(s). 

RESUMES WILL NOT BE ACCEPTED AS A SUBSTITUTE FOR YOUR APPLICATION BUT WILL BE ACCEPTED ONLY AS  AN ADDITION TO YOUR APPLICATION. 

NOTE: Unless otherwise specified, all required experience must be full-time paid or its part-time paid equivalent. You are responsible for  submitting an accurate, adequate and clear description of your experience. Omissions or vagueness will NOT be interpreted in your favor.  Applicants for examination must meet all minimum qualifications on or before the examination date with no tolerances allowed. If an applicant  lacks the required experience or has not completed all required training at the time, he/she submits an application, but is serving in a qualifying  position or will complete all required course work by the date of the examination, he/she may be approved conditionally to take an examination  pending verification of successful completion of all experience and training requirements. 

The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information  in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available on line  at:https://www.cs.ny.gov/testing/testguides.cfm Candidates who wish a copy of the Guide should call or write the Delaware County Personnel  Office, One Courthouse Square Suite #2, Delhi, New York 13753 (607-832-5678) or access our web site at www.delcony.us. Click on  “departments,” and then “personnel.” 

Scopes / Subjects of examination: A test designed to evaluate knowledge, skills and /or abilities in the following areas. Characteristics, issues, and problems relating to older adults: These questions test for knowledge of the characteristics of older adults, the  issues of concern to them, and the causes and implications of significant problems facing them. The questions may cover such areas as housing,  economic security, employment, long-term care, health care, recreation, social support, nutrition, and mental and physical functioning.  Working with people in human services situations: These questions test for a knowledge of general techniques used to deal with common  client behaviors such as fear, hostility, shyness, resistance, defensiveness, withdrawal, anxiety and confusion. 

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Educating and interacting with the public: These questions test for knowledge of techniques used to interact effectively with individuals  and/or community groups, to educate or inform them about topics of concern, to publicize or clarify agency programs or policies, to negotiate  conflicts or resolve complaints, and to represent one's agency or program in a manner in keeping with good public relations practices. Questions may also cover interacting with others in cooperative efforts of public outreach or service. 

Preparing written material: These questions test for the ability to present information clearly and accurately, and to organize paragraphs  logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the  information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You  must then choose, from four suggestions, the best order for the sentences. 

NOTICE TO CANDIDATES: CALCULATORS ARE ALLOWED. You are permitted to use quiet, hand-held, solar/battery powered  calculators. Calculators with typewriter keyboards, Spell Checkers, Personal Digital Assistants, Address Books, Language Translators,  Dictionaries or any similar devices are prohibited. You may not bring books or other reference materials other than what has been mentioned  above. 

This examination is announced and will be rated in accordance with Section 23-2 of the Civil Service Law. The provisions of the New York  State Civil Service Law, Rules and Regulations dealing with the rating of examinations will apply to this examination. 

Applications for the examination can be obtained from the Delaware County Personnel Office, One Courthouse Square, Suite #2, Delhi, New  York 13753 or online at www.delcony.us. Click on “departments,” and then “personnel.” ALL RELEVANT INFORMATION MUST BE  CONTAINED IN YOUR APPLICATION. RESUMES WILL NOT BE ACCEPTED AS A SUBSTITUTE FOR YOUR APPLICATION  BUT WILL BE ACCEPTED ONLY AS AN ADDITION TO YOUR APPLICATION. A separate application must be filed for EACH examination for which you apply. Applications must contain the correct examination title and/or number in order to be considered. The  Delaware County Personnel Office reserves the right to accept or to reject applications/fees submitted/postmarked after the last announced filing  date. The Delaware County Personnel Office is NOT responsible for lost or misdirected mail. 

CROSS-FILING: APPLYING FOR CIVIL SERVICE EXAMINATIONS IN MULTIPLE JURISDICTIONS WHEN  EXAMINATIONS ARE SCHEDULED ON SAME DATE: If you have applied for other Civil Service examinations for employment with  N.Y. State or other local governments, YOU must make arrangements to take all the examinations at one test site. If you are taking a state  exam, you must sit at a State site. If you have applied for an examination, in another County, City or State, which is scheduled to be given the  same date as this exam, you must write our office and the Civil Service office in the other County/City or State and make arrangements to take  both exams at either our test site or theirs. You must make these arrangements with our office no later than the last filing date indicated on  this announcement. You must advise our office in writing, by the last filing date contained in this announcement where you intend to  take this exam. Please note that State exams cannot be given at our test site.  

APPLICATION DEADLINE POLICY: All completed applications along with application fees or proofs of waiver must be submitted to the  Delaware County Personnel Department by 4:30pm on the date of last file as listed on the Examination announcement. Applications received  via U.S. Mail will be accepted only if received on or before the last file date. Applications that are received after the Application Deadline and  are not received in the Personnel Department by the last file date will not be accepted.  

REASONABLE ACCOMMODATIONS, SPECIAL ARRANGEMENTS, ALTERNATE TEST DATES, MILITARY PERSONNEL: If you require reasonable accommodations as a disabled person, or special testing arrangements as one in need of religious accommodation or  are an alternate test date candidate (in accordance with Alternate Test Date Policy), or an active member of the military away from the area on  the scheduled test date, clearly indicate this fact on the application. All such requests must be supported by appropriate documentation. If you  are unable to take this examination due to an emergency situation, and you wish an alternate test date, you MUST call the Delaware County  Personnel Office, with your request, by noon of the Monday following the test date. 

***Religious Accommodation***Most written tests are held on Saturdays. If you cannot take the test on the announced test date due to a conflict  with religious observance or practice, check the box under ASpecial Arrangements.@ We will make arrangements for you to take the test on a  different date (usually the following Monday). 

***Handicapped Persons: ***If special arrangements for testing are required, please indicate this on your application. ***Active-Duty Military Personnel: ***Pursuant to Section 243b of the Military Law, applicants who are unable to take this exam on the regular  exam date because of active military duty may be eligible to take a special military makeup examination. If you are on active military duty and  unable to take this exam on the regularly scheduled exam date, please indicate this on your application. You will then be sent additional information  regarding a military makeup exam. 

***Veterans or Disabled Veterans: *** Who are eligible for additional credit must submit an application for veteran=s credit with their  application for examination or at any time between the dates of their application for examination and the date of the establishment of the resulting  eligible list. Applications for veteran=s credit are available from this office. Veteran=s credits can only be added to a passing score. Effective  January 1, 1998, the State Constitution was amended to permit a candidate currently in the armed forces to apply for and be conditionally  granted veteran=s credit in examinations. Any candidate who applies for such credit must provide proof of military status to receive the  conditional credit. No credit may be granted after the establishment of the list. It’s the responsibility of the candidate to provide appropriate  proof, as defined in Section 85 of the Civil Service Law, that the candidate received an honorable discharge or was released under honorable  conditions in order to be certified at a score including veteran=s credits. 

***Children of Firefighters and Police Officers Killed in the Line of Duty***In conformance with section 85-a of the Civil Service Law,  children of firefighters and police officers killed in the line of duty shall be entitled to receive an additional ten points in a competitive examination  for original appointment in the same municipality in which his or her parent has served. If you are qualified to participate in this examination and  are a child of a firefighter or police officer killed in the line of duty in this municipality, please inform this office of this matter when you submit  your application for examination. A candidate claiming such credit has a minimum of two months from the application deadline to provide the  necessary documentation to verify additional credit eligibility. However, no credit may be added after the eligible list has been established. 

DELAWARE COUNTY IS AN EQUAL DELAWARE COUNTY PERSONNEL OFFICE EMPLOYMENT OPPORTUNITY EMPLOYER CARRARA KNOETGEN, PERSONNEL OFFICER 

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