Health Care Rochester Expands Services into Otsego County

ROCHESTER, N.Y., Jan. 28, 2014 — More patients and families in the Catskill region now can benefit from HCR Home Care’s nationally recognized home health care services.

HCR recently launched operations in Otsego County — after recommendation by the state Department of Health — which will increase patient choice among home health care agencies and help meet the need for community-based, home health services in the region. The expansion into Otsego County extends HCR’s presence in the Catskill region, which already serves Schoharie and Delaware counties.

The New York State Public Health and Health Planning Council approved HCR’s expansion plan in October 2013, based in part on the strong support from numerous area health care providers and community organizations.

“For more than 35 years, HCR has been a leader in providing the highest quality home care services,” said Elizabeth Zicari, vice president of clinical services, HCR Home Care. “We are pleased to bring our outstanding track record and our nationally recognized care programs to more Catskill region patients and families, who now have greater choice in home health care agencies.”

Zicari noted recent recognition of HCR’s services in Schoharie County, which was listed among the top 25 percent of agencies nationwide by HomeCare Elite, based on such performance measures as quality patient outcomes and patient satisfaction ratings. In addition, outcomes reported by the federal government gave HCR of Schoharie County patient care quality and patient satisfaction ratings that exceeded New York state and national averages in numerous categories.

The company’s Otsego County operations will be based at its Schoharie County office, under the leadership of Jacklyn Losie, director of patient services. Patient care needs will be met by HCR’s team of local, dedicated staff clinicians, all sharing in the belief of HCR’s mission statement: “Healthy people fostering and advancing the health of people.”