Info & Support

User Guide

Find the right path for reading, membership, subscriptions, contributions, advertising, and support.

Guide Overview

You do not need to choose a role when you join. Everyone begins with a free member account, and your dashboard adds the right next steps as you subscribe, connect a business or organization, or receive staff access.

Sign in to see the tools currently available to your account.

Frequently Asked Questions

Plain answers to the questions people most often ask before taking the next step.

Where should I begin?

Create one free member account. Everyone starts there. After you verify your email and sign in, your dashboard shows the next steps that apply to you, such as subscribing, contributing, adding a business, or requesting staff access.

Join free

How do I subscribe to the newspaper?

Sign in or join free, then choose Subscribe on your dashboard. Digital access is $50.00 per year. Print delivery is $100.00 per year and includes digital access. You can choose either plan when you subscribe or renew.

Compare plans

I already receive the newspaper. Do I need to subscribe again online?

No. Create a free member account and contact us so staff can connect an eligible existing subscription to it. This gives you the matching online access without asking you to purchase the same subscription twice.

Contact us

What can a free member do?

Members can manage a profile, use contacts and messages, submit articles and photo albums for staff review, place individual announcements or classifieds, subscribe, and connect with a business or organization. Newspaper editions and archives require subscriber access.

Member benefits

How do I submit something for publication?

Members and subscribers may submit articles, photo albums, and photos as drafts. Staff reviews every member submission before it appears publicly. Patrons represent organizations, so their article tools are limited to events and press releases connected to their group.

See member tools

Which paid placements can I make as an individual?

Obituaries, birth announcements, graduation announcements, engagement or wedding announcements, and classifieds do not require a business or organization. Sign in, create the placement, save it, and complete the secure payment form.

View announcements

When do I need a business or organization?

Print display ads, legal notices, LLC listings, county directory profiles, and Affiliate participation belong to a business or organization. Your dashboard can connect you with an existing group or create a new one. New, unclaimed groups are usually ready immediately; requests involving an already managed group go to staff for review.

Advertising guide

How do I create or edit a county directory profile?

First connect your member account with the business or organization. Once the association is active, you can edit its existing county directory profile directly. If no profile exists, complete the group contact information, image, county, and directory category; your dashboard will offer profile creation when the record is ready.

Learn about profiles

Can I turn a published event into a print ad?

Yes. When an approved patron event is linked to its advertiser and has a cover image, an authorized patron can create a 3x6 print display ad from the event page. The screen uses the event image, available edition dates, advertiser discount, and event date to prepare the order. After payment, the event links to the public ad page.

Browse events

What is the Affiliate Program?

Businesses with a published county profile and an authorized member may request to host a co-branded subscription display. When staff approves the request and assigns an account manager, the profile gains keyed subscription buttons and a downloadable QR code. Paid subscriptions credited through that profile earn commissions that the affiliate and account manager can review and request by paper check.

Patron programs

How do I get help?

Use Contact Us for general questions, advertising help, press releases, or account problems. Signed-in members can also open a support ticket so the request and staff replies stay together. Staff will never ask for your password.

Contact us

Ways to Participate

These paths build on the same member account. Programs for businesses and organizations do not require a second login.

Reader

Anyone may read public articles, events, announcements, county profiles, photo albums, and support information.

Free Member

Every account begins as a free membership. Members gain a dashboard, profile, contacts, messages, support tickets, content submissions, and self-service placements.

Subscriber

A member with a current digital or print subscription can read the weekly digital edition and newspaper archives. Print subscriptions include digital access.

Patron Representative

A member connected to a business or organization can manage its information, directory profile, legal notices, print ads, events, and press releases.

Affiliate Partner

An approved advertiser with a published county profile can host a keyed subscription display and earn credit for paid subscriptions attributed through it.

Staff

Staff access is granted after review. Staff members use the same member account, with additional newsroom, service, advertising, or administrative tools shown according to their responsibilities.

Find What You Need

Public guidance is available to everyone. Protected account and staff links appear only when you can use them.

Read and Explore

Public pages for news, community information, and local organizations.

Articles and local reporting

Read reporting, features, opinion, event coverage, and press releases without a web paywall.

Read articles

Upcoming events

Find published community events ordered by their scheduled dates.

Find events

Announcements

Read obituaries, births, graduations, engagements, and weddings shared by local families.

View announcements

Photo albums

Browse visual coverage and community photo collections.

Browse albums

County directories

Find businesses, organizations, services, and community profiles by county, town, category, or keyword.

Explore counties

Contribute to the Newspaper

Different submission paths protect the boundary between community reporting and organization promotion.

Send a press release

Anyone may send a press release through the public syndicator form and include a proposed JPG or PNG cover image. Staff decides whether to publish it as an article.

Submit a release

Advertising and Organization Tools

Individual placements are simple; company-backed tools begin by connecting your account with a business or organization.

Announcements

Create an obituary, birth, graduation, engagement, or wedding announcement as an individual. No company is required.

Choose an announcement

Legal notices and LLC listings

Use an approved company or organization to enter the notice, review its print schedule and affidavit requirements, and complete payment.

Place a legal notice

County directory profile

Use your group page and dashboard to complete, create, open, or edit its public county directory profile. Every active individual associated with the advertiser can maintain the profile.

Learn about profiles

Affiliate Program

Eligible advertisers with a published profile and an authorized contact can request review from the dashboard. Approved affiliates receive profile-based subscription tools and commission tracking.

View patron programs

Editorial Independence

Advertising and sponsorship support The Mountain Eagle, but they do not purchase editorial coverage. Member submissions and organization press releases are reviewed by the newsroom, and publication decisions remain editorial decisions.