Payment Processing
Secure online payments for subscriptions and ads.Card details are handled by Stripe, not stored by The Mountain Eagle.
Secure Online Payments
Mountain Eagle uses Stripe to provide secure, reliable payment processing for newspaper subscriptions and advertising.
Why We Chose Stripe
Secure Checkout
Members can securely manage subscriptions and place eligible ads through a familiar, reliable payment experience.
Clear Ad Checkout
Ads are published only after payment is confirmed, keeping the customer experience clear and reducing follow-up.
Payment Processing Features
Wide Payment Method Support
Stripe checkout securely presents the eligible payment methods available for a transaction. Card details are handled by Stripe rather than stored by Mountain Eagle.
Security
Stripe helps protect payment details with industry-standard security. Card information is handled by Stripe rather than stored by Mountain Eagle.
Clear Receipts
Stripe helps us confirm successful payments and keep receipts connected to subscriptions and ads.
Accepted Payment Methods
Credit & Debit Cards
Visa, Mastercard, American Express, Discover, and more
Mobile Payments
Apple Pay, Google Pay, and other card-based mobile payment options
Self-Service Ads
Secure payments for subscriptions, announcements, notices, and display ads
Security & Compliance Standards
Industry Certifications
- PCI DSS Level 1 Service Provider
- SOC 2 Type II Compliant
- ISO 27001 Certified
- GDPR Compliant
Technical Security
- 256-bit SSL/TLS encryption
- Advanced fraud detection
- Two-factor authentication
- Secure tokenization of card data
Your Payment Data Protection
We Never Store Your Payment Information
Mountain Eagle does not store, process, or have access to your complete credit card information. All sensitive payment data is handled directly by Stripe's secure servers, which are certified to the highest industry standards.
- • Your card number is tokenized and encrypted
- • We receive transaction status and reference IDs, not your complete card number
- • Stripe handles all PCI compliance requirements
- • Transaction data is protected by bank-level security
Payment Disputes & Support
Charge Disputes
If you have concerns about a charge, please contact us first. Most issues can be resolved quickly without involving your bank or credit card company.
- • Contact us within 60 days of the charge
- • Include transaction details and your concern
- • Allow 1-2 business days for our response
Refund Policy
Refunds are processed through the same payment method used for the original transaction and typically appear within 3-5 business days.
- • Refunds follow our service-specific policies
- • Processing time depends on your bank
- • You'll receive email confirmation of refunds
Stripe Legal & Privacy Information
As our payment processor, Stripe has its own terms of service and privacy policies that govern payment transactions. We encourage you to review these documents:
Payment Questions or Issues?
We're here to help with any payment-related questions or concerns you may have.
Contact SupportImportant: For immediate assistance with payment issues, please contact us directly rather than disputing charges with your bank. This helps us resolve issues faster and avoid unnecessary fees.